CERI Grievance Redress Mechanism (GRM)


The GRM provides a platform for any stakeholder who has a grievance or problem that has arisen from their involvement with the project the right and the opportunity to lodge their grievance and discuss it with an eye to resolving it, if possible, to mutual satisfaction. The purpose of standard operating procedure (SOP) is to outline the procedures to be followed in addressing any grievance.

Download the CERI Grievance Redress Mechanism (GRM)

Link: https://mediclinic.zoom.us/j/92853755949?pwd=WVdYZ2NhSjhJUkNheG10VDB0d3p3Zz09

News date: 2022-11-15

Links:

https://www.krisp.org.za/manuscripts/SOP_CERI_Grievenace_Proc_V1.0.pdf

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Director

Prof. Tulio de Oliveira

School of Data Science & Computational Thinking, Stellenbosch University

KZN Research Innovarion and Sequencing Platform (KRISP) at UKZN.

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CERI-Tyger – Tygerberg Medical School, Stellenbosch University

CERI-KRISP – Nelson R Mandela School of Medicine, UKZN.

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An institute of the Chan Soon Shiong Family Foundation, University of Stellenbosch and the University of KwaZulu-Natal. All rights reserved.